
Smart Office Solutions

Smart Office Solutions
אודותינו
Smart Office Solutions offers administrative support services to individuals & businesses that require any level of administrative consulting designed to suit them whether on a regular or ad-hoc basis.
We have 10 plus years of Admin Experience and we have worked with international clients from UK, Switzerland, Belgium, France, Russia, Poland, USA, Barbados, Australia, in industries such as Travel & Leisure, Banks, Medical Products, Conferences & Congresses, Jewelry, Sports, Strategic Consulting, Publishing, etc.
Smart Office Solutions offers administrative support services to individuals & businesses that require any level of administrative consulting designed to suit them whether on a regular or ad-hoc basis. The list of services that we provide is endless, but listed below are some of the services which are most frequently needed by our clients. Please, contact us for further information or to discuss your specific requirements.
ADMINISTRATIVE
Edit or format documents
Document Conversion from/to PDF - Document conversion from most common formats to pdf format, doc, xls, etc.
Do some data entry, data processing, verification, cleaning - in English, Russian and Bulgarian
Transcribe some audio
Update your CRM or database
Sort your spreadsheets
Enter data into a spreadsheet, CRM or other - in English, Russian and Bulgarian
Manage website orders or shipping
Contact customers to collect payments
Add your receipts and invoices to your accounts software
Keep your CRM or customer database up to date
Process orders and payments
TRANSLATIONS & PROOFREADING
Translate documents English <> Bulgarian
Translate documents Russian > English
Proofread your website: in Bulgarian & English
ORGANIZING & PERSONAL
Help with your to-do list
Manage your schedule
Email management
Arrange visas & invitations
Arrange and confirm meetings
Find and book accommodation
Find and book travel including flights
Plan a trip
Arrange and host conference calls
Make purchases on your behalf
Call or email you with reminders
Keep your contacts up-to-date
Write letters
Take care of your paperwork
Transcribe audio and video
Type up notes
Create documents in any common format
Create and update presentations
Arrange and confirm personal appointments
Find and book restaurants
Find and book professional services for household
Source and purchase products and services
Research and find gifts
Process orders from your website
Sort your expenses and receipts
Manage vehicle insurance, tax and servicing
Check and respond to emails
Arrange interviews with applicants
INTERNET RESEARCH
Partners, vendors (strength, stability, ratings)
Products
Procedures (new business, CE. forms, home office, compliance)
News (general, specific, or what's on the horizon)
Websites (financial, company, competition)
Services (business and personal)
MARKETING & SEO
Set up an email list
Send an email to your list
Create pages on social media sites
Increase your social media followers
Web Site submission to Directories and Search Engines
Creation of accounts on sites that accept free press releases.
Submission of your blog to major blog directories.
Submission of your e-zine to major e-zine directories.
List your affiliate program in all the best affiliate directories on the web.
Creation of article submission accounts & sending of your article to article
newsgroups, article directories, and e-zines that accept free article submissions.
List your free, viral e-book in free e-book directories.
Submit your contest to free contest directories.
SELLING
Research leads and prospects
Qualify inbound leads
Source prospect data
Manage your sales inbox
Update lead and prospect records
Input orders and raise invoices
Deal with sales administration
Live Online Customer assistance
MISCELLANEOUS
Respond to customer emails
Respond to customer tickets
Deal with pre-sales questions
Manage your recruitment mailbox
Read, screen and filter applicants
Follow up with references
Arrange interviews with candidates
Reject unsuccessful candidates
Input timesheet information
Input payroll information
Record absences
Keep employee records up to date
Schedule employee reviews
Answer employee queries
Mystery Shopping for local & foreign clients - online (& offline - in Varna only).
* Internet Research of Project Management Companies in: Bulgaria, Croatia, Romania, Finland, Hungary, Russia, Serbia, Slovenia, Switzerland, Turkey & Ukraine and Promotion of training events in these countries; tasks involved: research & correspondence with PM Companies in these countries, posting online ads for promotion of training events, travel arrangements for organizers of event, correspondence with venues, etc. / Polish client
*Research & Business Intelligence of International Leaders in Project Management Training & Report on findings / Polish client
*Internet Researcher in the sphere of insurance. My duties involved: collection of information about golf tournaments held in certain provinces of Canada for certain period during the year, and then entered the details into Excel file (Name of Tournament, Date, Place of tournament, Organizer, its address and contact details incl. URL) – for a period of 2 months / Canadian client
* Internet Research, Collection of Information and Data Entry of Results for the regulations of establishing company in Singapore / Singaporean Client
* Internet Research and Data Entry into Excel spreadsheet of company’s news pages / US client
* Internet Research and Data Entry into Excel spreadsheet of rhythmic and artistic gymnastics events that will take place in USA in 2008 / US client
* Internet Research – Research on specific insurance policies for gyms & training centers / US Client
* Internet Research – Research on the healing qualities of spring water in Ukraine / US Client
* Internet Research and Travel arrangements / US client
* Internet Research and Report on findings – 3 projects / Polish client – Bank
* Internet Research – Research on Virtual Assistants in Spain / US client
* Internet Research on advantages for business processes outsourcing & preparing Report on finding / Polish client – Bank
* Internet Research – Research on background of Bulgarian coach of Rhythmic Gymnastics / US client
* Internet Research (on real estate agencies in Moscow, Russia), Contact List Creation and Email campaign / Irish client
* Internet Research & creating table with prices of dental services in Europe in English & Norwegian / US client
* Internet Research, Data Collection & Recruitment of Virtual Assistants / US client
* Internet Research of cultural events in the Caribbean and South America regions and data entry into Excel spreadsheet – ongoing project for 2 months / UK client
* Internet Research, Data Entry into Excel, Crosscheck of facts, Data Entry into Online Platform – ongoing / Swiss client
* Internet Research, Correspondence, Data Entry, One way link building for 2 sites (medical practitioner & publishing company), virtual assistance – ongoing for year and half / US client
* Internet Research in English and Russian on companies and markets in Kazakhstan – ongoing project for 6 months / UK client
* Internet Research and Data Entry into Excel of company emails / Bulgarian client
* Internet Research in Russian and creating Report for food industry in Russia – ongoing project for a month / UK client
* Internet Research and creating Report on top IT incubators worldwide / UK client
* Internet Research and Data Entry into Power Point of top 200 food processors / UK client
* Internet Research in Russian and creating report of medical events in Russia and Ukraine / UK client
* Internet Research in Russian and creating report of medical devices distributors in Russia and Ukraine / UK client
* Internet Research of Garden supplies companies in UK (using Google maps) and data entry into Excel of contact details / UK client
* Internet Research, Database creation (in Excel) of translation agencies and freelancers (Brazilian Portuguese English), correspondence, directory submission, one way link building, forum and blogs posting and comments, Twitting, project management, press release submission, virtual assistance – ongoing project – UK client – translation Agency
* Internet Research of Garden Centers in UK and data entry into excel / UK client
* Internet Research in French, Vietnamese and English of translation companies and job boards and data entry into Excel; correspondence with translators and agencies (recruitment); website text proofreading – ongoing for 4 months / French client
* Internet Research, crosschecking and Online Data Entry (Travel website) – ongoing – on as needed basis / Barbados Client
* Online collection of information – My duties involved: Internet research of Companies’ Web Sites and entering their contact details in spreadsheet. Ongoing project for period of 2 years / US client
* Online Collection of information– Collection of information for companies’ international distributors and entering their contact details in Notepad. Ongoing project for period of 2 years / US client
Memberships
Virtual Assistant Forums – Active member
AUKVA.com
http://www.aukva.com
Member of AoIR /Association of Internet Researchers/
Association of Internet Researchers
UK Association of Virtual Assistants
www.ukava.co.uk
Member of The Outsourcing Institute
Administrative Consultants Association Member
As Administrative Consultants we are pros in administrative support and we work in an ongoing & collaborative partnership with clients on monthly retainer basis.
When you work with an Administrative Consultants, you are working with independent specialists –not employees. How and when we work together isn’t going to look anything like the way you work with your employee. Administrative Consultants offer strategic support delivered on a monthly basis.
Administrative Consultants work with clients in continuous, synergistic relationship, with a usual commitment from the client of between 10-40 hours per month.
We do work in a mainly virtual environment and we are professionals who seek to offer you administrative support & guidance for running and building your business. As Administrative Consultants we are looking for long term relationships with our valued clients and enjoy being dynamic contributing members of their team.
We can help you with necessary level of administration, from helping you take control of your busy life, to simplifying your administrative systems and creating easily accessible, repeatable processes.
Our physical location is in Bulgaria which allows you to take advantage of the time difference.
We have 10 plus years of Admin Experience and we have worked with international clients from UK, Switzerland, Belgium, France, Russia, Poland, USA, Barbados, Australia, in industries such as Travel & Leisure, Banks, Medical Products, Conferences & Congresses, Jewelry, Sports, Strategic Consulting, Publishing, etc.
Smart Office Solutions offers administrative support services to individuals & businesses that require any level of administrative consulting designed to suit them whether on a regular or ad-hoc basis. The list of services that we provide is endless, but listed below are some of the services which are most frequently needed by our clients. Please, contact us for further information or to discuss your specific requirements.
ADMINISTRATIVE
Edit or format documents
Document Conversion from/to PDF - Document conversion from most common formats to pdf format, doc, xls, etc.
Do some data entry, data processing, verification, cleaning - in English, Russian and Bulgarian
Transcribe some audio
Update your CRM or database
Sort your spreadsheets
Enter data into a spreadsheet, CRM or other - in English, Russian and Bulgarian
Manage website orders or shipping
Contact customers to collect payments
Add your receipts and invoices to your accounts software
Keep your CRM or customer database up to date
Process orders and payments
TRANSLATIONS & PROOFREADING
Translate documents English <> Bulgarian
Translate documents Russian > English
Proofread your website: in Bulgarian & English
ORGANIZING & PERSONAL
Help with your to-do list
Manage your schedule
Email management
Arrange visas & invitations
Arrange and confirm meetings
Find and book accommodation
Find and book travel including flights
Plan a trip
Arrange and host conference calls
Make purchases on your behalf
Call or email you with reminders
Keep your contacts up-to-date
Write letters
Take care of your paperwork
Transcribe audio and video
Type up notes
Create documents in any common format
Create and update presentations
Arrange and confirm personal appointments
Find and book restaurants
Find and book professional services for household
Source and purchase products and services
Research and find gifts
Process orders from your website
Sort your expenses and receipts
Manage vehicle insurance, tax and servicing
Check and respond to emails
Arrange interviews with applicants
INTERNET RESEARCH
Partners, vendors (strength, stability, ratings)
Products
Procedures (new business, CE. forms, home office, compliance)
News (general, specific, or what's on the horizon)
Websites (financial, company, competition)
Services (business and personal)
MARKETING & SEO
Set up an email list
Send an email to your list
Create pages on social media sites
Increase your social media followers
Web Site submission to Directories and Search Engines
Creation of accounts on sites that accept free press releases.
Submission of your blog to major blog directories.
Submission of your e-zine to major e-zine directories.
List your affiliate program in all the best affiliate directories on the web.
Creation of article submission accounts & sending of your article to article
newsgroups, article directories, and e-zines that accept free article submissions.
List your free, viral e-book in free e-book directories.
Submit your contest to free contest directories.
SELLING
Research leads and prospects
Qualify inbound leads
Source prospect data
Manage your sales inbox
Update lead and prospect records
Input orders and raise invoices
Deal with sales administration
Live Online Customer assistance
MISCELLANEOUS
Respond to customer emails
Respond to customer tickets
Deal with pre-sales questions
Manage your recruitment mailbox
Read, screen and filter applicants
Follow up with references
Arrange interviews with candidates
Reject unsuccessful candidates
Input timesheet information
Input payroll information
Record absences
Keep employee records up to date
Schedule employee reviews
Answer employee queries
Mystery Shopping for local & foreign clients - online (& offline - in Varna only).
* Internet Research of Project Management Companies in: Bulgaria, Croatia, Romania, Finland, Hungary, Russia, Serbia, Slovenia, Switzerland, Turkey & Ukraine and Promotion of training events in these countries; tasks involved: research & correspondence with PM Companies in these countries, posting online ads for promotion of training events, travel arrangements for organizers of event, correspondence with venues, etc. / Polish client
*Research & Business Intelligence of International Leaders in Project Management Training & Report on findings / Polish client
*Internet Researcher in the sphere of insurance. My duties involved: collection of information about golf tournaments held in certain provinces of Canada for certain period during the year, and then entered the details into Excel file (Name of Tournament, Date, Place of tournament, Organizer, its address and contact details incl. URL) – for a period of 2 months / Canadian client
* Internet Research, Collection of Information and Data Entry of Results for the regulations of establishing company in Singapore / Singaporean Client
* Internet Research and Data Entry into Excel spreadsheet of company’s news pages / US client
* Internet Research and Data Entry into Excel spreadsheet of rhythmic and artistic gymnastics events that will take place in USA in 2008 / US client
* Internet Research – Research on specific insurance policies for gyms & training centers / US Client
* Internet Research – Research on the healing qualities of spring water in Ukraine / US Client
* Internet Research and Travel arrangements / US client
* Internet Research and Report on findings – 3 projects / Polish client – Bank
* Internet Research – Research on Virtual Assistants in Spain / US client
* Internet Research on advantages for business processes outsourcing & preparing Report on finding / Polish client – Bank
* Internet Research – Research on background of Bulgarian coach of Rhythmic Gymnastics / US client
* Internet Research (on real estate agencies in Moscow, Russia), Contact List Creation and Email campaign / Irish client
* Internet Research & creating table with prices of dental services in Europe in English & Norwegian / US client
* Internet Research, Data Collection & Recruitment of Virtual Assistants / US client
* Internet Research of cultural events in the Caribbean and South America regions and data entry into Excel spreadsheet – ongoing project for 2 months / UK client
* Internet Research, Data Entry into Excel, Crosscheck of facts, Data Entry into Online Platform – ongoing / Swiss client
* Internet Research, Correspondence, Data Entry, One way link building for 2 sites (medical practitioner & publishing company), virtual assistance – ongoing for year and half / US client
* Internet Research in English and Russian on companies and markets in Kazakhstan – ongoing project for 6 months / UK client
* Internet Research and Data Entry into Excel of company emails / Bulgarian client
* Internet Research in Russian and creating Report for food industry in Russia – ongoing project for a month / UK client
* Internet Research and creating Report on top IT incubators worldwide / UK client
* Internet Research and Data Entry into Power Point of top 200 food processors / UK client
* Internet Research in Russian and creating report of medical events in Russia and Ukraine / UK client
* Internet Research in Russian and creating report of medical devices distributors in Russia and Ukraine / UK client
* Internet Research of Garden supplies companies in UK (using Google maps) and data entry into Excel of contact details / UK client
* Internet Research, Database creation (in Excel) of translation agencies and freelancers (Brazilian Portuguese English), correspondence, directory submission, one way link building, forum and blogs posting and comments, Twitting, project management, press release submission, virtual assistance – ongoing project – UK client – translation Agency
* Internet Research of Garden Centers in UK and data entry into excel / UK client
* Internet Research in French, Vietnamese and English of translation companies and job boards and data entry into Excel; correspondence with translators and agencies (recruitment); website text proofreading – ongoing for 4 months / French client
* Internet Research, crosschecking and Online Data Entry (Travel website) – ongoing – on as needed basis / Barbados Client
* Online collection of information – My duties involved: Internet research of Companies’ Web Sites and entering their contact details in spreadsheet. Ongoing project for period of 2 years / US client
* Online Collection of information– Collection of information for companies’ international distributors and entering their contact details in Notepad. Ongoing project for period of 2 years / US client
Memberships
Virtual Assistant Forums – Active member
AUKVA.com
http://www.aukva.com
Member of AoIR /Association of Internet Researchers/
Association of Internet Researchers
UK Association of Virtual Assistants
www.ukava.co.uk
Member of The Outsourcing Institute
Administrative Consultants Association Member
As Administrative Consultants we are pros in administrative support and we work in an ongoing & collaborative partnership with clients on monthly retainer basis.
When you work with an Administrative Consultants, you are working with independent specialists –not employees. How and when we work together isn’t going to look anything like the way you work with your employee. Administrative Consultants offer strategic support delivered on a monthly basis.
Administrative Consultants work with clients in continuous, synergistic relationship, with a usual commitment from the client of between 10-40 hours per month.
We do work in a mainly virtual environment and we are professionals who seek to offer you administrative support & guidance for running and building your business. As Administrative Consultants we are looking for long term relationships with our valued clients and enjoy being dynamic contributing members of their team.
We can help you with necessary level of administration, from helping you take control of your busy life, to simplifying your administrative systems and creating easily accessible, repeatable processes.
Our physical location is in Bulgaria which allows you to take advantage of the time difference.
תחומי התמחות
אדמיניסטרציה
60 ₪ לשעה
בק אופיס
We have 10 plus years of Admin Experience and we have worked with international clients from UK, Switzerland, Belgium, France, Russia, Poland, USA, Barbados, Australia, in industries such as Travel & Leisure, Banks, Medical Products, Conferences & Congresses, Jewelry, Sports, Strategic Consulting, Publishing, etc.
מזכירות
After being twelve years in the administrative support business, in 2003 I decided to start a career as a Virtual Assistant (VA). I have created my own brand - G.A.B.Y Virtual Assistance - that specialized in assisting small and medium businesses. During this time, I gained a broad experience in working with different clients from all over the world and proved to be the reliable and responsible VA they need. Even working from a remote location, I offered many of the same services of an Administrative and Executive Assistance and grant my clients with fast and accurate business support.
מזכירות למנכ"ל
We have 10 plus years of Admin Experience and we have worked with international clients from UK, Switzerland, Belgium, France, Russia, Poland, USA, Barbados, Australia, in industries such as Travel & Leisure, Banks, Medical Products, Conferences & Congresses, Jewelry, Sports, Strategic Consulting, Publishing, etc.
ניהול משרד
We are always anxious that quality of services we offer should be improved and that's why we formed a team of 3 full-time employees working in a cozy & quiet office (free of distractions ) which is fully equipped to provide the prompt Admin Support our clients need.
Besides, if clients need more manpower for large ongoing & time-consuming projects, Smart Office Solutions has a team of 10 freelancers which have been tested in real projects & have proved to be correct subcontractors who are providing quality service while meeting deadlines.
Besides, if clients need more manpower for large ongoing & time-consuming projects, Smart Office Solutions has a team of 10 freelancers which have been tested in real projects & have proved to be correct subcontractors who are providing quality service while meeting deadlines.
עזרה אדמיניסטרטיבית
We have 10 plus years of Admin Experience and we have worked with international clients from UK, Switzerland, Belgium, France, Russia, Poland, USA, Barbados, Australia, in industries such as Travel & Leisure, Banks, Medical Products, Conferences & Congresses, Jewelry, Sports, Strategic Consulting, Publishing, etc.
מזכירה אישית
Research Skills: - Smart in researching & digging info on a specific subject (given information, background, etc.) on the Internet - Quickly identify relevant websites (per criteria specified), bookmark and classify them for further study by clients, etc. Internet research (on supplied topics to collect data, statistics), Writing documents summarizing research, managing email lists, posting press releases, articles (supplied), etc. to various sites, and other admin duties.
Communication Savvy: - Oral and written communication with correctness and clarity -- clear, concise, specific - Polished email skills and etiquette (or ability to quickly learn clients best-practices) - realizes that email is a first point of contact for a customer! And, that first impressions matter! Communication in English, Russian and Bulgarian.
Personal Assistant – travel arrangements (flights, trains, hotels) and booking, correspondence, Internet Research and Market reports in English and Russian – ongoing project on weekly basis / UK client – business owner
Communication Savvy: - Oral and written communication with correctness and clarity -- clear, concise, specific - Polished email skills and etiquette (or ability to quickly learn clients best-practices) - realizes that email is a first point of contact for a customer! And, that first impressions matter! Communication in English, Russian and Bulgarian.
Personal Assistant – travel arrangements (flights, trains, hotels) and booking, correspondence, Internet Research and Market reports in English and Russian – ongoing project on weekly basis / UK client – business owner
קלדנות
very good typing skills in Cyrillic alphabet and English – 50+wpm;
נציגי שירות לקוחות
- Assistant to Community Manager - online dating site
כללי, שונות
LinkedIn: - Experienced with LinkedIn: inviting professionals to connect, sending messages/emails via LinkedIn, searching and sorting contacts, etc.
Organization Skills: -- Systematic, process-focused, implements and/or follows systems -- Excellent ability to coordinate schedules, appointments, and be on top of these. That includes but is not limited to: travel arrangements (flights, trains, hotels), calendar management, online shopping, expenses book-keeping, etc.
Social Media: FB & Twitter updates
Willingness to Learn: - Excited by learning new skills, techniques, processes, systems, software, etc. - Enjoys growing one's capabilities, while contributing to the organization.
Organization Skills: -- Systematic, process-focused, implements and/or follows systems -- Excellent ability to coordinate schedules, appointments, and be on top of these. That includes but is not limited to: travel arrangements (flights, trains, hotels), calendar management, online shopping, expenses book-keeping, etc.
Social Media: FB & Twitter updates
Willingness to Learn: - Excited by learning new skills, techniques, processes, systems, software, etc. - Enjoys growing one's capabilities, while contributing to the organization.
תרגום
100 ₪ לשעה
תרגום רוסית
Russian > English Translation
קישורים
smart-office.solutions
Smart Office Solutions - Your online Administrative Consultant
Smart Office Solutions invite you now to consider a whole new approach to acquiring the business support services you need
aukva.com
Alliance of UK Virtual Assistants - AUKVA - Directory of Virtual Assistants providing secretarial services, administration and business support
AUKVA a free directory of Virtual Assistants in the UK providing business support and secretarial services from word processing, databases, copy editing, audio transcription, mailshots to website design
AUKVA.com
Alliance of UK Virtual Assistants - AUKVA - Directory of Virtual Assistants providing secretarial services, administration and business support
AUKVA a free directory of Virtual Assistants in the UK providing business support and secretarial services from word processing, databases, copy editing, audio transcription, mailshots to website design
ukava.co.uk
What is a virtual assistant or virtual office
The UK Association of Virtual Assistants. A directory of suppliers of virtual office services for businesses of all sizes. Your own self employed secretary or personal assistant (PA) working for you from their home offering virtual office management solutions for your business. An information resource for both virtual assistants and their clients with hints, tips, reviews, articles, events and latest industry news.
10 תחומי התמחות

60 ₪
לשעה
אדמיניסטרציה
100 ₪
ל- 250 מילים
תרגום
חוות דעת
