Sharon Novema Fogel

Sharon Novema Fogel

Administrative + Customer support

Holon, ישראל
פרילנסר
  צור קשר

אודותינו

I'm looking for freelance projects

שפות

פורטוגזית (ברזיל)
שפת אם
אנגלית
שליטה טובה
עברית
שליטה בינונית

תחומי התמחות

אדמיניסטרציה

35 ₪ לשעה
בק אופיס
Performing data entry tasks
Maintaining filing systems
Preparing and submitting reports
Monitoring inventory levels
Drafting documents and letters
Scheduling appointments and meetings
עזרה אדמיניסטרטיבית
Scheduling appropriate conference and meeting rooms
Travel arrangements
Creating and maintaining office documentation
General calendar management
Creating email templates
Setting appointments
Sorting and distributing mail
נציגי שירות לקוחות
maintain customer accounts and record account information.
Oversee customer financial accounts and process customer adjustments.
Make product recommendations or services to customers based on their needs and preferences.
גיוס עובדים
Select the proper CVs

שיווק ומכירות

40 ₪ לשעה
מכירות
Achieve sales targets
Maintain positive relationships with customers
Demonstrating how products work
Greet and assist customers
שירות לקוחות, תמיכה, אדמיניסטרציה
Maintain customer accounts and record account information.
Oversee customer financial accounts and process customer adjustments.
Make product recommendations or services to customers based on their needs and preferences.

נסיון תעסוקתי

דצמבר 2022 - נובמבר 2023

Customer Support Specialist

Amiel Tours , Israel
  • • Booking hotels, sites and restaurants
  • • Arranging transport for the group
  • • Update of room lists
  • • Support by email and phone to the customers required.
  • • Building proposals according to the request of the customer.
  • • Update of the group costs in the company CRM
אפריל 2022 - דצמבר 2022

Customer Service Representative

Dan Hotels , Tel Aviv, Israel
  • • Support by email and phone to the customers required.
  • • Building proposals according to the request of the customer.
  • • Booking of groups in the system.
  • • Management of customer requests before and during the stay in the hotel.
  • • Issue invoices to the customers
אוקטובר 2018 - אוגוסט 2021

Administrative Assistant

Flamingo Kids , Tel Aviv, Israel
  • Contact with suppliers
  • Register of new products on the system
  • Update product information on the system ( such as prices, pictures, and video)
  • Management of shipping of new products from abroad to Israel.
  • Managing, counting, and updating inventory website store and local store.
  • Customer Support and Sales
אפריל 2016 - אוגוסט 2016

Manager Informations Analist

Dinaco S.A , Rio de Janeiro, Brasil
  • Daily update and analysis of sales reports.
  • Analysis of visits made by the sales team.
  • Import of visits by the sales team in CRM.
  • Analysis of active and inactive customers.
מרץ 2016 - אוגוסט 2016

Office Manager

London Valet Park , Sao Paulo, Brazil
  • Handle travel arrangements, book hotels, buy flight tickets, and handle expense reports.
  • The organization's management schedules and organizes follow-up meetings, appointments, and events.
  • Management and responsibility for all the Office supplies, food, and cleaning.
  • Support of HR and finance department. Schedule job interviews, creation, and management of employee databases, payment of bills, and process invoices.
ינואר 2014 - אפריל 2016

Market Intelligence Assistant

DSM , Sao Paulo, Brazil
  • Update manager reports, like sales reports and customer reports.
  • Following the Market target and the competitors.
  • Creation and management of Market surveys.
  • Update of strategic and confidential presentations of the company.
מרץ 2012 - פברואר 2013

Junior Market Analyst

Fischer do Brasil , Sao Paulo, Brazil
  • Analysis and update of management reports.
  • Analysis of the monthly performance of the sales force.
  • Management of an online portal for customer visits and training for portal users.
  • Support on projects in the market intelligence area.
  • Creation of budget report control of the marketing team.
מרץ 2010 - מרץ 2012

Market Intelligence Internship

Fischer do Brasil , Sao Paulo, Brazil
  • Managing schedules of the sales team.
  • Preparation of PowerPoint presentations.
  • Update and control various documents and reports in the area of ​​market intelligence and commercial planning.
  • Management office layout and supplies

תארים אקדמיים

פברואר 2008 - דצמבר 2012

Business Administration and Management, General

PUC-SP

חוות דעת

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