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Technical Writing and English Services
Ramat Hasharon, ישראל
פרילנסר
צור קשר
מועדף
אודותינו
Independent Writer (Technical, Marketing and Creative) and English Language Tutor/Coach
•Proven experience in writing highly successful "first" documentation and user guides for start-ups and new products of established high tech companies
• Over nine years of experience in technical writing (software) and editing
• Critiquing, editing and rewriting marketing materials
• Experience in informational database administration and web design
• Two university degrees and many short courses
• Outstanding command of the English language combined with sensitivity to the target audience needs and client goals
• Good understanding of technologies and programming
• Ability to communicate well with and interpret the meaning of Hebrew-speaking SMEs
• Self-starter and auto-didactic
User Guides, Administrator Guides and Installation Guides (software)
First time documentation and version updates for start-ups and established companies
Writing from hands-on experience
Interface Language Expert
Support of your technical staff in all English Language matters
English coaching for Marketing, Product Management and other key personnel
Technical Writing /Freelance (2009/2011)
• Installation/Deployment Guides, User Guides, QuickStart Guides, Internet collateral editing for Business Transaction Management and Optimization Products
• WiMax Troubleshooting Manual
• Curriculum Planning for High Tech and Business English Instruction/Coaching
• User Guide for unique /computer add-on multi-media interface feature
Technical Writing / Jacada (2008/2009)
Writing for audience of SAP and IBM developers and implementers, covering system architecture, installation, Jacada GDI API, Jacada API, Improvements and innovations in the WinFuse (Fusion) application
Technical Writing, Online Help, Critiquing, etc. / Tadiran Telecom (March 2005 – June 2008)
• User Guides and Manuals for wide range of current Tadiran Telecom products (Critiquing)
• Coral CTI-x : API User Guide
• Composit Contact Center: Administration Guide, Installation Guide, New Development Summaries (Release Notes), Reports Guide, SmartBar User Guide, SmartBar Client SDK Guide
• Conference Bridge Manager: Administration Guide, Site Quick Start For Project Managers
• Distributed Call Center: Adm. Guide, Installation Guide, Reports Using Business Objects, Monitor Guide, Business Objects Installation Guide for CCP
• Composit Contact Center Administration Online Help (FrameMaker single-source, Mif2go and Chm2web)
Commercial and Technical Writing (Private and As Outsourcing 2002 – 2008)
• Company Profile, Executive Summary, Power Point Presentation – NGSS (Homeland Security)
• User Guide, Power Point Presentation - Sonar Car Alarm Systems
• User Guides, White Papers, Software Installation Guides, Developer Guides for Telephony, Re-branding Projects, Internal Process Documentation (Mercury), Functional Design document coauthoring, Usability Guidelines, Web Projects, Gift Designing, Educational Projects,
• Airport Lighting and Navigational Aids – User Manuals
• Water Systems SCADA– Operation Manuals plus Flash Tutorial
• Airport Lighting and Navigational Aids Marketing Materials- Editing and Critiquing
plus marketing presentations (MS-PowerPoint) and offers
Scitex Ltd. / CreoScitex / Creo (1992-2001)
• Web Response Project Manager (1997 – 2001).
• Administrator of the International Customer Support (ICS) Hotline (1995-2001)
• TIC Computerized Service Engineer Library (1992 – 1995)
Elcontrol Division of Elco and as Independent (1979 – 1992)
• Quality assurance programming for Transformer Production department
• Programming for Elcontrol Division of Elco: Industrial Control projects for IEC, IAI, IAF and Mekorot (electricity and water control projects)
MS Social Work - University of Wisconsin at Madison (Wisconsin, USA)
BS English Literature and Anthropology - University of Pittsburgh (Pennsylvania, USA)
Plus: Programming Certification, Advanced Visual Basic, C++, Java (Machon Piryon Avoda veYitzur, Sivan, Sela) and product related training at each company
•Proven experience in writing highly successful "first" documentation and user guides for start-ups and new products of established high tech companies
• Over nine years of experience in technical writing (software) and editing
• Critiquing, editing and rewriting marketing materials
• Experience in informational database administration and web design
• Two university degrees and many short courses
• Outstanding command of the English language combined with sensitivity to the target audience needs and client goals
• Good understanding of technologies and programming
• Ability to communicate well with and interpret the meaning of Hebrew-speaking SMEs
• Self-starter and auto-didactic
User Guides, Administrator Guides and Installation Guides (software)
First time documentation and version updates for start-ups and established companies
Writing from hands-on experience
Interface Language Expert
Support of your technical staff in all English Language matters
English coaching for Marketing, Product Management and other key personnel
Technical Writing /Freelance (2009/2011)
• Installation/Deployment Guides, User Guides, QuickStart Guides, Internet collateral editing for Business Transaction Management and Optimization Products
• WiMax Troubleshooting Manual
• Curriculum Planning for High Tech and Business English Instruction/Coaching
• User Guide for unique /computer add-on multi-media interface feature
Technical Writing / Jacada (2008/2009)
Writing for audience of SAP and IBM developers and implementers, covering system architecture, installation, Jacada GDI API, Jacada API, Improvements and innovations in the WinFuse (Fusion) application
Technical Writing, Online Help, Critiquing, etc. / Tadiran Telecom (March 2005 – June 2008)
• User Guides and Manuals for wide range of current Tadiran Telecom products (Critiquing)
• Coral CTI-x : API User Guide
• Composit Contact Center: Administration Guide, Installation Guide, New Development Summaries (Release Notes), Reports Guide, SmartBar User Guide, SmartBar Client SDK Guide
• Conference Bridge Manager: Administration Guide, Site Quick Start For Project Managers
• Distributed Call Center: Adm. Guide, Installation Guide, Reports Using Business Objects, Monitor Guide, Business Objects Installation Guide for CCP
• Composit Contact Center Administration Online Help (FrameMaker single-source, Mif2go and Chm2web)
Commercial and Technical Writing (Private and As Outsourcing 2002 – 2008)
• Company Profile, Executive Summary, Power Point Presentation – NGSS (Homeland Security)
• User Guide, Power Point Presentation - Sonar Car Alarm Systems
• User Guides, White Papers, Software Installation Guides, Developer Guides for Telephony, Re-branding Projects, Internal Process Documentation (Mercury), Functional Design document coauthoring, Usability Guidelines, Web Projects, Gift Designing, Educational Projects,
• Airport Lighting and Navigational Aids – User Manuals
• Water Systems SCADA– Operation Manuals plus Flash Tutorial
• Airport Lighting and Navigational Aids Marketing Materials- Editing and Critiquing
plus marketing presentations (MS-PowerPoint) and offers
Scitex Ltd. / CreoScitex / Creo (1992-2001)
• Web Response Project Manager (1997 – 2001).
• Administrator of the International Customer Support (ICS) Hotline (1995-2001)
• TIC Computerized Service Engineer Library (1992 – 1995)
Elcontrol Division of Elco and as Independent (1979 – 1992)
• Quality assurance programming for Transformer Production department
• Programming for Elcontrol Division of Elco: Industrial Control projects for IEC, IAI, IAF and Mekorot (electricity and water control projects)
MS Social Work - University of Wisconsin at Madison (Wisconsin, USA)
BS English Literature and Anthropology - University of Pittsburgh (Pennsylvania, USA)
Plus: Programming Certification, Advanced Visual Basic, C++, Java (Machon Piryon Avoda veYitzur, Sivan, Sela) and product related training at each company
תחומי התמחות
תרגום
350 ₪ לשעה
תרגום אנגלית
EXPERIENCE:
•Installation/Deployment Guides, User Guides, QuickStart Guides, Internet collateral editing for products in fields of Business Transaction Management and Optimization, Homeland Security, Contact Center Desktop and Process Optimization, Wide Area Networking
* Website design and administration
* Editing, Critiquing
* Marketing Writing
* Demo Creation
* Learning Applications
•Curriculum Planning for High Tech, Business and Academic English Instruction/Coaching
Knowledge Assets:
Captivate, Joomla, FrameMaker, Chm2Web, Mif2go, WebWorks, PHP, JavaScript, Flex 2, Flex 3, Flash, ActionScript 3.00, C#, HTML, DHTML, CSS, Captivate, Camtasia, Jing, Visual Basic, C++, Java, Lotus Notes (Designer), RoboHelp (Classic and HTML), MS-Word/MS-Excel/MS-PowerPoint, Photoshop, Paint Shop Pro, Acrobat (9), pure HTML and several web-development applications, etc.
•Installation/Deployment Guides, User Guides, QuickStart Guides, Internet collateral editing for products in fields of Business Transaction Management and Optimization, Homeland Security, Contact Center Desktop and Process Optimization, Wide Area Networking
* Website design and administration
* Editing, Critiquing
* Marketing Writing
* Demo Creation
* Learning Applications
•Curriculum Planning for High Tech, Business and Academic English Instruction/Coaching
Knowledge Assets:
Captivate, Joomla, FrameMaker, Chm2Web, Mif2go, WebWorks, PHP, JavaScript, Flex 2, Flex 3, Flash, ActionScript 3.00, C#, HTML, DHTML, CSS, Captivate, Camtasia, Jing, Visual Basic, C++, Java, Lotus Notes (Designer), RoboHelp (Classic and HTML), MS-Word/MS-Excel/MS-PowerPoint, Photoshop, Paint Shop Pro, Acrobat (9), pure HTML and several web-development applications, etc.
כתיבה ועריכה
250 ₪ לשעה
תוכנית עסקית, כתיבת תוכניות עסקיות
EXPERIENCE:
•Installation/Deployment Guides, User Guides, QuickStart Guides, Internet collateral editing for products in fields of Business Transaction Management and Optimization, Homeland Security, Contact Center Desktop and Process Optimization, Wide Area Networking
* Website design and administration
* Editing, Critiquing
* Marketing Writing
* Demo Creation
* Learning Applications
•Curriculum Planning for High Tech, Business and Academic English Instruction/Coaching
Knowledge Assets:
Captivate, Joomla, FrameMaker, Chm2Web, Mif2go, WebWorks, PHP, JavaScript, Flex 2, Flex 3, Flash, ActionScript 3.00, C#, HTML, DHTML, CSS, Captivate, Camtasia, Jing, Visual Basic, C++, Java, Lotus Notes (Designer), RoboHelp (Classic and HTML), MS-Word/MS-Excel/MS-PowerPoint, Photoshop, Paint Shop Pro, Acrobat (9), pure HTML and several web-development applications, etc.
•Installation/Deployment Guides, User Guides, QuickStart Guides, Internet collateral editing for products in fields of Business Transaction Management and Optimization, Homeland Security, Contact Center Desktop and Process Optimization, Wide Area Networking
* Website design and administration
* Editing, Critiquing
* Marketing Writing
* Demo Creation
* Learning Applications
•Curriculum Planning for High Tech, Business and Academic English Instruction/Coaching
Knowledge Assets:
Captivate, Joomla, FrameMaker, Chm2Web, Mif2go, WebWorks, PHP, JavaScript, Flex 2, Flex 3, Flash, ActionScript 3.00, C#, HTML, DHTML, CSS, Captivate, Camtasia, Jing, Visual Basic, C++, Java, Lotus Notes (Designer), RoboHelp (Classic and HTML), MS-Word/MS-Excel/MS-PowerPoint, Photoshop, Paint Shop Pro, Acrobat (9), pure HTML and several web-development applications, etc.
כתיבה יצירתית
EXPERIENCE:
•Installation/Deployment Guides, User Guides, QuickStart Guides, Internet collateral editing for products in fields of Business Transaction Management and Optimization, Homeland Security, Contact Center Desktop and Process Optimization, Wide Area Networking
* Website design and administration
* Editing, Critiquing
* Marketing Writing
* Demo Creation
* Learning Applications
•Curriculum Planning for High Tech, Business and Academic English Instruction/Coaching
Knowledge Assets:
Captivate, Joomla, FrameMaker, Chm2Web, Mif2go, WebWorks, PHP, JavaScript, Flex 2, Flex 3, Flash, ActionScript 3.00, C#, HTML, DHTML, CSS, Captivate, Camtasia, Jing, Visual Basic, C++, Java, Lotus Notes (Designer), RoboHelp (Classic and HTML), MS-Word/MS-Excel/MS-PowerPoint, Photoshop, Paint Shop Pro, Acrobat (9), pure HTML and several web-development applications, etc.
•Installation/Deployment Guides, User Guides, QuickStart Guides, Internet collateral editing for products in fields of Business Transaction Management and Optimization, Homeland Security, Contact Center Desktop and Process Optimization, Wide Area Networking
* Website design and administration
* Editing, Critiquing
* Marketing Writing
* Demo Creation
* Learning Applications
•Curriculum Planning for High Tech, Business and Academic English Instruction/Coaching
Knowledge Assets:
Captivate, Joomla, FrameMaker, Chm2Web, Mif2go, WebWorks, PHP, JavaScript, Flex 2, Flex 3, Flash, ActionScript 3.00, C#, HTML, DHTML, CSS, Captivate, Camtasia, Jing, Visual Basic, C++, Java, Lotus Notes (Designer), RoboHelp (Classic and HTML), MS-Word/MS-Excel/MS-PowerPoint, Photoshop, Paint Shop Pro, Acrobat (9), pure HTML and several web-development applications, etc.
עריכה לשונית, הגהה
EXPERIENCE:
•Installation/Deployment Guides, User Guides, QuickStart Guides, Internet collateral editing for products in fields of Business Transaction Management and Optimization, Homeland Security, Contact Center Desktop and Process Optimization, Wide Area Networking
* Website design and administration
* Editing, Critiquing
* Marketing Writing
* Demo Creation
* Learning Applications
•Curriculum Planning for High Tech, Business and Academic English Instruction/Coaching
Knowledge Assets:
Captivate, Joomla, FrameMaker, Chm2Web, Mif2go, WebWorks, PHP, JavaScript, Flex 2, Flex 3, Flash, ActionScript 3.00, C#, HTML, DHTML, CSS, Captivate, Camtasia, Jing, Visual Basic, C++, Java, Lotus Notes (Designer), RoboHelp (Classic and HTML), MS-Word/MS-Excel/MS-PowerPoint, Photoshop, Paint Shop Pro, Acrobat (9), pure HTML and several web-development applications, etc.
•Installation/Deployment Guides, User Guides, QuickStart Guides, Internet collateral editing for products in fields of Business Transaction Management and Optimization, Homeland Security, Contact Center Desktop and Process Optimization, Wide Area Networking
* Website design and administration
* Editing, Critiquing
* Marketing Writing
* Demo Creation
* Learning Applications
•Curriculum Planning for High Tech, Business and Academic English Instruction/Coaching
Knowledge Assets:
Captivate, Joomla, FrameMaker, Chm2Web, Mif2go, WebWorks, PHP, JavaScript, Flex 2, Flex 3, Flash, ActionScript 3.00, C#, HTML, DHTML, CSS, Captivate, Camtasia, Jing, Visual Basic, C++, Java, Lotus Notes (Designer), RoboHelp (Classic and HTML), MS-Word/MS-Excel/MS-PowerPoint, Photoshop, Paint Shop Pro, Acrobat (9), pure HTML and several web-development applications, etc.
כתיבה שיווקית
EXPERIENCE:
•Installation/Deployment Guides, User Guides, QuickStart Guides, Internet collateral editing for products in fields of Business Transaction Management and Optimization, Homeland Security, Contact Center Desktop and Process Optimization, Wide Area Networking
* Website design and administration
* Editing, Critiquing
* Marketing Writing
* Demo Creation
* Learning Applications
•Curriculum Planning for High Tech, Business and Academic English Instruction/Coaching
Knowledge Assets:
Captivate, Joomla, FrameMaker, Chm2Web, Mif2go, WebWorks, PHP, JavaScript, Flex 2, Flex 3, Flash, ActionScript 3.00, C#, HTML, DHTML, CSS, Captivate, Camtasia, Jing, Visual Basic, C++, Java, Lotus Notes (Designer), RoboHelp (Classic and HTML), MS-Word/MS-Excel/MS-PowerPoint, Photoshop, Paint Shop Pro, Acrobat (9), pure HTML and several web-development applications, etc.
•Installation/Deployment Guides, User Guides, QuickStart Guides, Internet collateral editing for products in fields of Business Transaction Management and Optimization, Homeland Security, Contact Center Desktop and Process Optimization, Wide Area Networking
* Website design and administration
* Editing, Critiquing
* Marketing Writing
* Demo Creation
* Learning Applications
•Curriculum Planning for High Tech, Business and Academic English Instruction/Coaching
Knowledge Assets:
Captivate, Joomla, FrameMaker, Chm2Web, Mif2go, WebWorks, PHP, JavaScript, Flex 2, Flex 3, Flash, ActionScript 3.00, C#, HTML, DHTML, CSS, Captivate, Camtasia, Jing, Visual Basic, C++, Java, Lotus Notes (Designer), RoboHelp (Classic and HTML), MS-Word/MS-Excel/MS-PowerPoint, Photoshop, Paint Shop Pro, Acrobat (9), pure HTML and several web-development applications, etc.
כתיבה, עריכה, קורות חיים
EXPERIENCE:
•Installation/Deployment Guides, User Guides, QuickStart Guides, Internet collateral editing for products in fields of Business Transaction Management and Optimization, Homeland Security, Contact Center Desktop and Process Optimization, Wide Area Networking
* Website design and administration
* Editing, Critiquing
* Marketing Writing
* Demo Creation
* Learning Applications
•Curriculum Planning for High Tech, Business and Academic English Instruction/Coaching
Knowledge Assets:
Captivate, Joomla, FrameMaker, Chm2Web, Mif2go, WebWorks, PHP, JavaScript, Flex 2, Flex 3, Flash, ActionScript 3.00, C#, HTML, DHTML, CSS, Captivate, Camtasia, Jing, Visual Basic, C++, Java, Lotus Notes (Designer), RoboHelp (Classic and HTML), MS-Word/MS-Excel/MS-PowerPoint, Photoshop, Paint Shop Pro, Acrobat (9), pure HTML and several web-development applications, etc.
•Installation/Deployment Guides, User Guides, QuickStart Guides, Internet collateral editing for products in fields of Business Transaction Management and Optimization, Homeland Security, Contact Center Desktop and Process Optimization, Wide Area Networking
* Website design and administration
* Editing, Critiquing
* Marketing Writing
* Demo Creation
* Learning Applications
•Curriculum Planning for High Tech, Business and Academic English Instruction/Coaching
Knowledge Assets:
Captivate, Joomla, FrameMaker, Chm2Web, Mif2go, WebWorks, PHP, JavaScript, Flex 2, Flex 3, Flash, ActionScript 3.00, C#, HTML, DHTML, CSS, Captivate, Camtasia, Jing, Visual Basic, C++, Java, Lotus Notes (Designer), RoboHelp (Classic and HTML), MS-Word/MS-Excel/MS-PowerPoint, Photoshop, Paint Shop Pro, Acrobat (9), pure HTML and several web-development applications, etc.
כתיבה, עריכה, הרצאות, נאומים
EXPERIENCE:
•Installation/Deployment Guides, User Guides, QuickStart Guides, Internet collateral editing for products in fields of Business Transaction Management and Optimization, Homeland Security, Contact Center Desktop and Process Optimization, Wide Area Networking
* Website design and administration
* Editing, Critiquing
* Marketing Writing
* Demo Creation
* Learning Applications
•Curriculum Planning for High Tech, Business and Academic English Instruction/Coaching
Knowledge Assets:
Captivate, Joomla, FrameMaker, Chm2Web, Mif2go, WebWorks, PHP, JavaScript, Flex 2, Flex 3, Flash, ActionScript 3.00, C#, HTML, DHTML, CSS, Captivate, Camtasia, Jing, Visual Basic, C++, Java, Lotus Notes (Designer), RoboHelp (Classic and HTML), MS-Word/MS-Excel/MS-PowerPoint, Photoshop, Paint Shop Pro, Acrobat (9), pure HTML and several web-development applications, etc.
•Installation/Deployment Guides, User Guides, QuickStart Guides, Internet collateral editing for products in fields of Business Transaction Management and Optimization, Homeland Security, Contact Center Desktop and Process Optimization, Wide Area Networking
* Website design and administration
* Editing, Critiquing
* Marketing Writing
* Demo Creation
* Learning Applications
•Curriculum Planning for High Tech, Business and Academic English Instruction/Coaching
Knowledge Assets:
Captivate, Joomla, FrameMaker, Chm2Web, Mif2go, WebWorks, PHP, JavaScript, Flex 2, Flex 3, Flash, ActionScript 3.00, C#, HTML, DHTML, CSS, Captivate, Camtasia, Jing, Visual Basic, C++, Java, Lotus Notes (Designer), RoboHelp (Classic and HTML), MS-Word/MS-Excel/MS-PowerPoint, Photoshop, Paint Shop Pro, Acrobat (9), pure HTML and several web-development applications, etc.
כתיבה טכנית
EXPERIENCE:
•Installation/Deployment Guides, User Guides, QuickStart Guides, Internet collateral editing for products in fields of Business Transaction Management and Optimization, Homeland Security, Contact Center Desktop and Process Optimization, Wide Area Networking
* Website design and administration
* Editing, Critiquing
* Marketing Writing
* Demo Creation
* Learning Applications
•Curriculum Planning for High Tech, Business and Academic English Instruction/Coaching
Knowledge Assets:
Captivate, Joomla, FrameMaker, Chm2Web, Mif2go, WebWorks, PHP, JavaScript, Flex 2, Flex 3, Flash, ActionScript 3.00, C#, HTML, DHTML, CSS, Captivate, Camtasia, Jing, Visual Basic, C++, Java, Lotus Notes (Designer), RoboHelp (Classic and HTML), MS-Word/MS-Excel/MS-PowerPoint, Photoshop, Paint Shop Pro, Acrobat (9), pure HTML and several web-development applications, etc.
•Installation/Deployment Guides, User Guides, QuickStart Guides, Internet collateral editing for products in fields of Business Transaction Management and Optimization, Homeland Security, Contact Center Desktop and Process Optimization, Wide Area Networking
* Website design and administration
* Editing, Critiquing
* Marketing Writing
* Demo Creation
* Learning Applications
•Curriculum Planning for High Tech, Business and Academic English Instruction/Coaching
Knowledge Assets:
Captivate, Joomla, FrameMaker, Chm2Web, Mif2go, WebWorks, PHP, JavaScript, Flex 2, Flex 3, Flash, ActionScript 3.00, C#, HTML, DHTML, CSS, Captivate, Camtasia, Jing, Visual Basic, C++, Java, Lotus Notes (Designer), RoboHelp (Classic and HTML), MS-Word/MS-Excel/MS-PowerPoint, Photoshop, Paint Shop Pro, Acrobat (9), pure HTML and several web-development applications, etc.
8 תחומי התמחות
350 ₪
ל- 250 מילים
תרגום
חוות דעת