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Webhaven
Ganei Tikva, Israel
Freelancer
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ABOUT
Webhaven services cover a broad spectrum of writing for the hi-tech industry, spanning technical-marketing and general presales, proposals (RFPs/RFIs), and technical writing.
Specific points of expertise include:
1. Software documentation: Knowledge and understanding of software, particularly for the telecom market
2. Technical writing: Planning, authoring, editing, reviewing and managing complete documentation sets. (Expertise: Working with XML (Arbortext/Epic), PDF, Adobe Illustrator, Paintshop Pro
3. In-depth knowledge of telecom fraud management gained through six years of sole management of a market-leading company's documentation and tender (RFP/RFI) responses, working in close daily dialogue with sales and development engineers to prepare compliance responses, technical specifications, product descriptions, solutions descriptions, and accompanying documentation (executive summaries, white papers, and professional service descriptions) according to the flow of customer demand.
4. Content management: Document version control, topic-based writing, and reusable content management
5. Translation: Technical translation from Hebrew or French into English
6. Editing: All types of technical and non-technical documents
Specific points of expertise include:
1. Software documentation: Knowledge and understanding of software, particularly for the telecom market
2. Technical writing: Planning, authoring, editing, reviewing and managing complete documentation sets. (Expertise: Working with XML (Arbortext/Epic), PDF, Adobe Illustrator, Paintshop Pro
3. In-depth knowledge of telecom fraud management gained through six years of sole management of a market-leading company's documentation and tender (RFP/RFI) responses, working in close daily dialogue with sales and development engineers to prepare compliance responses, technical specifications, product descriptions, solutions descriptions, and accompanying documentation (executive summaries, white papers, and professional service descriptions) according to the flow of customer demand.
4. Content management: Document version control, topic-based writing, and reusable content management
5. Translation: Technical translation from Hebrew or French into English
6. Editing: All types of technical and non-technical documents
SKILL DETAILS
Translation
English Translation
Hebrew to English technical and other
Hebrew Translation
Hebrew to English technical and other
French Translation
French to English technical and other
Writing & Editing
300 ILS / hr
Creative Writing
1. Published novel, several short stories, articles and literary papers
2. Successfully led a creative writing circle and forum
2. Compiled and presented a competitive project(written and visual) visualizing a peaceful future for Jerusalem
2. Successfully led a creative writing circle and forum
2. Compiled and presented a competitive project(written and visual) visualizing a peaceful future for Jerusalem
Editing & Proofreading
Technical Editing and Proofreading:
A year's full-time employment in a major telecom company (Amdocs), managing and providing a daily service to software development engineers of line editing, in-depth content editing, proofreading, rewriting, as well as formatting/reformatting technical documents (user manuals, system descriptions, configuration manuals, and so on). Fast turnover, and high standard, using in-house style guide as main reference.
Intermittent freelancing on short-term projects for various editing service provision agencies.
Literary Editing and Proofreading:
Initiated and managed a writers' circle and online forum for mutual critique of original work, including long and short works of fiction and creative non-fiction.
A year's full-time employment in a major telecom company (Amdocs), managing and providing a daily service to software development engineers of line editing, in-depth content editing, proofreading, rewriting, as well as formatting/reformatting technical documents (user manuals, system descriptions, configuration manuals, and so on). Fast turnover, and high standard, using in-house style guide as main reference.
Intermittent freelancing on short-term projects for various editing service provision agencies.
Literary Editing and Proofreading:
Initiated and managed a writers' circle and online forum for mutual critique of original work, including long and short works of fiction and creative non-fiction.
Marketing Writing
Seven years of technical-marketing writing for presales, sales and marketing in hitech, telecom environment
Technical Writing
1. As a senior technical writer in leading telecom companies, such as Amdocs and Comverse, worked alongside product specialist engineers in R&D to plan, create and manage complete documentation sets for specific customers
2. Implemented industry-leading documentation methods, including topic-based writing and reusable content management
3. Worked with advanced authoring and management tools, such as XML (Arbortext/Epic) and Word for authoring, Adobe Acrobat for publishing, and a Siberlogic CMS for document and content management
4. Contributed to the creation of a company Wiki, based on systematic uploading and referencing of the CMS content
5. Managed proposals, writing the technical specifications and compliance responses, and worked in close daily dialogue with sales engineers to provide tailored solution descriptions and ancillary professional services documents to customers, according to the flow of demand
6. Frequently learned new products, methods and tools, as required, to comply with customer requirements.
2. Implemented industry-leading documentation methods, including topic-based writing and reusable content management
3. Worked with advanced authoring and management tools, such as XML (Arbortext/Epic) and Word for authoring, Adobe Acrobat for publishing, and a Siberlogic CMS for document and content management
4. Contributed to the creation of a company Wiki, based on systematic uploading and referencing of the CMS content
5. Managed proposals, writing the technical specifications and compliance responses, and worked in close daily dialogue with sales engineers to provide tailored solution descriptions and ancillary professional services documents to customers, according to the flow of demand
6. Frequently learned new products, methods and tools, as required, to comply with customer requirements.
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