SAWA-NGO

I have worked in DHL Express for 2 years as Back line, with full responsibility of handling customers' problem and solve their issues after shipping. I have strong knowledge of all back office, work, files, data management and emails

I Have strong knowledge and experience on air shipping with packing and handling, Customs rules and IATA. also have dealt with paperwork of shipping and after shipping handling.

I have been Supervisor and manager of team since 2014. working in DHL's office and know managing projects remotely and their team.

I have strong knowledge and experience with Microsoft Apps, data entry, writing reports and set schedules and follow deadlines.

I am very humble, have passion to assist and help, as a project manager of Sawa , I am also the vice president which means I assist the president and Sawa board in many ways

I have strong study, knowledge and work in computers , I have fast typing skills with minimum typing errors

Customer Service is my strongest point , to help support customers, show passion, understanding and never losing my temper no matter how hard the customer is. focusing on solving the problem without take it personal, keep the company image well represented and never face the customer personally but facing the problem to be solved,

with the combine of my skills , experience and talents. I could do lot of things to achieve the deadline and to ensure your satisfaction

I have fast typing skills, dealing with many database application ( access, Dpa and Excel, worksheets..etc)