Technical Support Engineer

Strong technical troubleshooting and problem solving skills (At least 5 years of experience in related technical customer support)
Customer support and customer facing skills
Excellent interpersonal and verbal communication and the ability to generate strong and lasting relationships with our customers
Good understanding of networks, protocols and internet technologies -Routing, NAT, Advanced TCP/IP etc. (1-2 years of experience with leading vendor’s equipment)
Knowledge & Experience (1-2 years) with Firewall technologies of leading vendors (Check Point, Cisco, Juniper, Fortigate, Palo-Alto, etc.)
Knowledge & Experience in Linux
Excellent English level, both written and oral
Team Player – ability to work well in a close team environment
Nice to have knowledge and experience
Experience in technical support for international customers